Privacy Policy
This website is operated by Oren Collective (“we”, “us”, or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled securely, responsibly, and in accordance with applicable data protection laws.
This Privacy Policy explains what information we collect when you use our website, why we collect it, and how it is used to improve your experience. This policy applies exclusively to the services provided by Oren Collective and does not apply to third-party websites or external resources.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Use of Our Services
When you register, place an order, or use our services, we may request personal information such as your name, email address, shipping address, billing details, and payment information. This data is used solely to:
Process orders
Provide customer support
Deliver our services
Your information is stored on secure servers operated by Oren Collective or trusted third-party service providers. We do not combine this data with other personal information for unrelated purposes.
Communication
When you contact us via email, contact forms, or other communication channels, we may retain those communications in order to respond to your request and improve our customer service.
Any personal data shared in these communications is treated confidentially and stored securely. We do not use this information for marketing purposes unless you have given explicit consent.
Cookies
We use cookies and similar technologies to enhance the functionality and performance of our website and to better understand how visitors interact with it.
Cookies help us to:
Analyze website traffic and usage patterns
Remember user preferences
Improve website performance and overall user experience
Information collected through cookies may be stored on secure servers operated by Oren Collective or trusted third-party providers such as analytics or e-commerce platforms.
You may manage or disable cookies at any time through your browser settings or cookie banner. Please note that disabling cookies may affect certain website features.
Use of Data
We do not collect or process personal data for purposes other than those outlined in this Privacy Policy, unless we obtain your explicit consent or are legally required to do so.
Third Parties
We do not sell or share your personal data with third parties, except when necessary to operate our store and fulfill orders. This may include trusted service providers such as:
E-commerce and website hosting platforms (including Shopify)
Payment processors
Shipping and logistics providers
Analytics and technical service providers
These third parties are authorized to use your personal data only to perform specific services on our behalf and are contractually obligated to protect your information.
All employees and partners are required to handle personal data confidentially.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
Your Rights Regarding Personal Data
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data, where legally permitted
Object to or restrict certain data processing activities
To exercise any of these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be published on this page.
We recommend reviewing this Privacy Policy periodically.
Questions and Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
📧 Email: support@OrenCollective.com
We aim to respond to all privacy-related inquiries within 24 business hours on business days.
Applicability to the United States
This Privacy Policy applies to users located in the United States.
We process personal data in accordance with applicable U.S. federal and state privacy laws, including consumer data protection regulations where required.
By accessing or using our website, you acknowledge and agree that your personal information may be collected, stored, and processed in the United States or other countries where our service providers operate, always in accordance with this Privacy Policy and applicable data protection laws.
Company Information
Store Name: Oren Collective
Company Name: GM Trein. Consul. Eng. Ltda
Company Number: 39.362.971/0001-17
Company Address: Av. Santos Dumont, 6740 – Fortaleza – CE – Brazil
Warehouse Address: 3450 NW 115th Ave, Miami, FL 33178, United States
Email: support@OrenCollective.com
Phone support: +55 (85) 99749-1406
We aim to respond to all inquiries within 24 business hours.
Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday & Sunday: (closed)